Return & Replacement Policy
Last Update: 3/Jun/2024
CANCELLATION POLICY
Orders can be canceled by contacting customer support at +918506060581 or email us at support@subtech.in before dispatch.
If an order has been dispatched, cancellation is possible by refusing to accept the delivery.
Refunds will be processed upon receipt of the original product by our courier.
NON-REPLACEMENT SITUATIONS
Replacements will not be granted under the following circumstances:
Customer dissatisfaction with the quality of a defect-free product.
Physical damage not reported within 48 hours of receipt.
Damage resulting from an electrical surge or user misuse.
ADDITIONAL REPLACEMENT GUIDELINES
A fresh unit can be provided if the delivered product is malfunctioning within 7 days of delivery.
Any discrepancies between the received product and its representation on the site must be reported to our customer support team within 48 hours of receipt.
TERMS AND CONDITIONS FOR REPLACEMENT
Products must be in their original condition.
Only unaltered products with original tags will be accepted.
Brand packaging should remain intact.
REPLACEMENT CONDITIONS
Customers may request a replacement within 3 days of delivery if the received product is found to have any issues.
To initiate a replacement for a faulty or damaged product, contact our customer service at +918506060581 within 1-2 days of receipt. Replacement is subject to product availability and compliance with the terms and conditions outlined below